Information we collect
Tinitell only obtains personal information that a visitor to Tinitell.com voluntarily and knowingly provides. This means that you can visit our website without telling us who you are or revealing any information about yourself. To measure the performance of and to continually improve our website, we do, however, collect some generic information about our visitors. This information may include: your IP address, browser type, operating system, domain name, access times and referring website addresses. We aggregate this information and use it for the operation of the website, to improve the quality and performance of the website and to provide general statistics regarding the use of Tinitell.com.
Tinitell may collect personally identifiable information (also known as personal information) through this website and is the sole controller of such information. Personal information includes any information that may be used to identify you, including, but not limited to, a first and last name, email address, a home, postal or other physical address, birth date, gender, occupation, demographic data, industry, personal interests and potentially other information needed to provide a product or service you request. You may choose to provide personal information to Tinitell in a variety of ways through our website, including:
Registering to receive news or information about our products;
Placing an order for a product;
Sending us an e-mail;
Submitting a support request.
In each of the instances above, we may ask for some or all of the personal information described above. When personal information is collected, we will inform you at the point of collection about the purpose(s) for which it is to be used. If we ever ask for significantly different information we will inform you. In addition, we will clearly identify personal information that is required versus optional information.
Information use, sharing and disclosure
When visitors supply information about themselves for a specific purpose, Tinitell uses the information solely for that purpose (such as to provide the information the visitor has requested or to consider a visitor for a particular job). When visitors use our website to order products, or to request information about them, we may use the individual information as we would use the same information obtained offline – for example, to evaluate your needs and contact you regarding additional products, information or services that we believe you may find useful. You have the right to choose not to receive this information by notifying us of your preference. Such notification may be sent via email to: email@example.com.
We do not sell individual information obtained online about our visitors. And we will not disclose the personal information you provide to us via the website to parties unaffiliated with Tinitell unless you specifically authorise it, we believe it is reasonably required by law or we believe that disclosure is reasonably required to protect the safety of customers, employees or property or for dispute resolution purposes.
In some cases, where applicable, we will provide you with the opportunity to “opt in” to receiving direct marketing or market research information. This means we will require your affirmative action to indicate your consent before we use your information for purposes other than the purpose for which it was submitted. In other cases, your consent to Tinitell collecting and using your information in accordance with this policy will be assumed unless you take affirmative action to indicate that you do not consent, for instance by clicking or checking the appropriate option or box at the point of collection. In any event, we will always give you the opportunity to “opt out” of receiving direct marketing or market research information, even if you have previously “opted in”.
The collected data is kept for the duration necessary to provide the service requested by the visitor or otherwise outlined in this document. Visitors can always request that Tinitell deletes the data by notifying us using the contact information above.
Tinitell uses a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access that are located in controlled facilities.
Cookies and tracking technology
A cookie is a small data file that some websites write to your computer hard drive when you visit the site. We use both session ID cookies and persistent cookies. For the session ID cookie, once a visitor closes the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following internet browser help file directions. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself.
If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you that a cookie is present. You can also refuse all cookies by turning them off in your browser, although you will not be able to take full advantage of Tinitell’s website if you do so. In particular, you will be required to accept cookies in order to complete certain actions on our website, such as ordering a product or submitting a support request.
The site uses Google Analytics to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through our website, collecting anonymous data on where you have come from, which pages you visit, and the time spent on the site. This data is stored by Google in order to create reports. These cookies do not store your personal data.
The information generated by the cookie about your use of the website, including your IP address, may be transmitted to and stored by Google on servers in the United States or any other country in which Google maintains facilities. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google may combine information (including IP addresses) obtained through its Google Analytics Premium and DoubleClick Bid Manager products to provide these services. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Google Analytics opt-out browser add-on
If you want to opt out, download and install the add-on for your current web browser. To do so please visit the following site which provides a browser add-on that enables a user to opt out – http://tools.google.com/dlpage/gaoptout. The Google Analytics Opt-out Browser Add-on is available for Internet Explorer, Google Chrome, Mozilla Firefox, Apple Safari and Opera.
We recommend that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
Third party cookies
By using our website, you may receive certain third party cookies on your device. Third party cookies are those placed by websites and/or parties other than Tinitell. Third party cookies may be used on this website for improvement of our products or services.
These ‘third party’ cookies are subject to the respective privacy policies for these external services, for example, the Facebook Data Use Policy.
Tinitell does not send unsolicited “junk” email (spam). We may use email to communicate with our visitors, to respond to visitors’ emails, to confirm orders placed online and to send information that a visitor has requested. If you receive an unwanted email from us, you can reply to the email to ask not to receive future emails. Tinitell provides an unsubscribe function in its email campaigns in order for subscribers to opt out of further email communications from us.
Third party sites
Tinitell’ website may contain links to other websites that are operated by third parties. Tinitell does not share your personal information with those websites, nor are we responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
You have a right to access the personal data we hold about you. If you wish to obtain a copy of this information, please write to us or email us at the contact address above, enclosing your details for receiving this information
Notice of changes to this policy
Last updated: 06 November 2015.